Cancellation & Refund Policy
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Donations once made to Surjo Topa Foundation are generally non-refundable.
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A refund may be issued only in cases of:
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Duplicate transaction
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Technical/payment errors
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Refund Process
To request a refund, email us within 48 hours of the transaction with:
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Donor name
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Payment ID
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Mobile number
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Reason for refund
Email: [email protected]
Approved refunds will be processed within 7–10 working days.